If you have questions about this policy, please feel free to contact us at the address listed on our website.
What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognizes a user’s device. You can find more information about cookies at: www.allaboutcookies.org.
For a video about cookies visit www.google.com/goodtoknow/data-on-the-web/cookies.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that advertisements you see online are more relevant to you and your interests.
A list of all the cookies used on this website by category is set out below.
West Financial Group collects cookies on our Web Site to capture information about page visits (e.g. “performance cookies.”) This information is anonymous and West Financial Group uses this information only internally - to deliver the most effective content to our visitors. Information from the cookie is used to gauge page popularity, analyze traffic patterns on our site and guide development of other improvements to our site.
In our email programs, West Financial Group employs some tracking methods (e.g. “targeting, performance, and functionality cookies”). We track “opens” via a tracking pixel in the email- meaning we track who opens our e-mails messages and when you open our e-mail messages; and we track “clicks” via encoded URLs-meaning we track whether you click on the links contained in our e-mail messages. This information is used internally only to help us deliver relevant messaging, and is not shared with any third parties.
You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. You may also change your cookie settings through preference options in our products and/or services, where applicable. We will indicate that upon selecting your preferences, that we will use a cookie to remember your preferences.
West Financial Group never gives away information about our users. If you choose to provide personally identifiable information about yourself, West Financial Group will use this information only to communicate directly with you. West Financial Group will not sell, rent or otherwise disclose that information to third parties unless such disclosure is necessary for the purposes set forth in this Policy, by law or a policy or notice contained or associated with a specific.
West Financial Group's Use of Remarketing with Google Analytics
West Financial Group collects cookies on our Web site to capture information about page visits. This information is anonymous and West Financial Group uses this information only internally - to deliver the most effective content to our visitors. Information from the cookies is used to gauge page popularity, analyze traffic patterns on our site and guide development of other improvements to our site. West Financial Group does not require that you accept cookies, however, some functionality on our Web site, our product or service check-out process, and products and services may be disabled if you decline to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. You may also change your cookie settings through preferences options in our products and/or services, where applicable. West Financial Group never gives away information about our users. If you choose to e-mail us and provide personally identifiable information about yourself, West Financial Group will use this information only to respond to your inquiry. West Financial Group will not sell, rent or otherwise disclose that information to third parties unless such disclosure is necessary for the purposes set forth in this Policy, by law or a policy or notice contained or associated with a specific West Financial Group product or service.
West Financial Group uses analytics data and the DoubleClick cookie to serve ads based on a user's prior visits to our website. Site visitors may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or they may opt out of Google Analytics by visiting the Google Analytics opt-out page.
Volunteered Information and Use of Information
When you license or subscribe to a product or service or open an account or complete an online registration on our site, West Financial Group collects personal information from you which may include:
- name and email address;
- billing information, including credit card information and your shipping address;
- information concerning software programs downloaded, products and content licensed, accessed, or downloaded through West Financial Group products or services;
- location information (such as zip code or postal code and country);
- computer configuration (such as operating system, connection speed, and peripherals);
- the IP Internet (IP) address and URL of the Web site that sent you to the West Financial Group registration page;
- the types of peripherals (including portable media or recording devices) used by West Financial Group products on your computer (to ensure that you have access to the latest fixes and patches for full compatibility with these devices);
- demographic information provided by you (such as language, gender and age, and, if applicable, software program and content preferences and personalization information); and
- whether you logged into or out of a West Financial Group service, or changed your password or billing information.
This information is collected on Web pages using encryption technology to help prevent any third party from intercepting the information. Your credit card information is only used for completing the transaction and is retained only as necessary for administration purposes. West Financial Group uses the information provided by our customers to analyze product trends based on, for example, geographic and demographic factors. This analysis helps us improve the quality of our Web site and product and service mix.
Information Collected in Contests
Membership into our forums is voluntary. When you provide your username, password and e-mail address, you can receive online support from West Financial Group and from other West Financial Group software users. Please refer to the policy before registering to join our forums.
West Financial Group informs its customers what information it collects, how it is used, whether it may be temporarily transferred to others to provide the products or services requested and how to contact West Financial Group with privacy inquiries. West Financial Group provides a link to West Financial Group's privacy notice on its sites, and in e-mails.
West Financial Group offers customers and individuals who provide us information choices about receiving further communications from us; for example, our e-mail newsletters are sent only to those who have expressly asked to receive them, and the newsletters have a link to use to opt out of receiving future messages. West Financial Group may ask individuals if they wish to participate in market research, and then contact them if they give us their permission. West Financial Group does not contact customers or individuals for marketing purposes for those persons who have contacted West Financial Group directly to opt out of our direct marketing programs.
West Financial Group uses technology in order to better serve its customers and others. West Financial Group informs customers or individuals when West Financial Group use technologies that are privacy related.
Data Integrity & Access
West Financial Group takes steps to make sure that the personal information West Financial Group uses is correct. West Financial Group provides customers and individuals with reasonable access to the personal information they may have provided us so that they can review and correct it, or ask us not to use it.
West Financial Group protects personal information under its control by industry standard security practices and measures, in order to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction. West Financial Group limits access to personal information to those who have a business need. West Financial Group does not keep personal information any longer than necessary to meet the business purpose for which it was collected, though in some cases, legal or regulatory reasons require that personal information not be deleted. West Financial Group shall use its best efforts to quickly work to remedy any vulnerabilities found in our or software and to alert our customers about any potentially dangerous vulnerabilities.
Information Practices For Children
West Financial Group does not intentionally collect information from children under the age of 13. If in the future we choose to collect personal information from children, we will comply with the Children's Online Privacy Protection Act (COPPA).
Notification of Policy Changes
West Financial Group may create links to the sites of other parties. Independently operated sites are not associated with West Financial Group or authorized by us and may also have links leading to this West Financial Group site. West Financial Group cannot control any of these links and are not responsible for any content appearing on the sites linked to or from West Financial Group's site, or for any personal information gathered at those independently operated sites.
Data Not Collected On This Site
Non-U.S. Customer Information
No Error Free Performance